Current Vacancies

Job Summary

About NUGENT:

NUGENT has a proud past, dating back to its formation in 1963 by Michael Nugent. The business is now a 2^nd Generation Family business with offices in Pomeroy, Belfast & Dublin. NUGENT carry out large, complex MEP engineering project works in GB, NI & ROI with a workforce of 130 direct employees and 300 sub-contractors.

Our determination & focus enable us to deliver leading-edge construction solutions across a range of key sectors including; Commercial, Education, Healthcare, Heritage, Hospitality & Leisure, Life Sciences & Residential through our Major Projects, Facilities Management & Specialist Projects divisions.

Our people are the reason why we succeed & we continue to strive delivering exceptional services to our clients exceeding expectations.

The Role:

NUGENT are seeking to recruit an Help Desk Administrator to our team. You will be a motivated and reliable worker who brings enthusiasm and positivity to a team and you should enjoy working in a fast-paced environment.

Reporting to the Operations Director, the successful candidate will be a key member within our team.

This role can be based within our Pomeroy or Belfast offices.

Reporting to:             Operations Director

Position:                     Helpdesk Administrator

Key Responsibilities and Duties:

Objectives of this Role

• Logging calls and assignment to operatives for works across multiple FM/ MTC contracts.
• Providing support to Contracts Managers to track internal works status.
• Providing support to QS to track the status of the accounts for submittal to the client.
• Point of contract for client queries.
• Provide reports to clients and follow up on any account queries.
• Internal reporting for financial reviews.
• General office admin duties and support.
• Document control for new tenders within the department.
• Assist with tender returns and uploads to central tender system.
• Record Keeping.
• Timely submission of claims to client to ensure positive cashflow.
• Follow up of any client queries to prevent any delays with cash receipt.
• Meet and greet any visitors to the office.
• Organise and schedule meetings, appointments and events.
• Other ad hoc duties.
• Undertake any other reasonable duties as and when requested by management.

Skills and Qualifications:

• 5 GCSEs at Grade C or above or equivalent.
• PC literate with competency in Microsoft Word, Excel, Outlook.
• Attention to detail.
• Ability to multitask and work under pressure.
• Strong interpersonal and Organisational skills.
• Excellent communication skills.
• Self-motivated, with a ‘can-do’ approach to work and willingness to learn and assist.
• Organised and disciplined in your planning and approach to work.
• Work well and confidently as part of a team in a busy environment.

Why NUGENT?

We are a great bunch of people and it is a fun place to work!

• Competitive Packages
• Pension Scheme
• Personal Development
• Work / Life balance
• Private Healthcare Scheme
• Social Activities
• Work with Charities
• Flexi-time
• Company Uniform
• Free Parking

Send your CV to: HR@nugent.com before Friday 15th November, 2024 or give us a call on 028 8775 8617 for a general chat.